1. Is shipping really free? Which countries does Pickone ship to?
Standard: Orders over $40 are shipped with Registered airmail for free and with a tracking number.
Expedited: Express shipping if you need the order urgent, you can pay the express fee for your order. Please Contact Us for Expedited Shipment.
2. What is Pickone’s satisfaction guarantee?
Your satisfaction is our top priority so all of our products are guaranteed to arrive safely or your money back!
All items are covered by a 5 day dead on arrival warranty. Most items are covered by a 30 day free defective replacement warranty and 150 day repair warranty. For complete details please click here.
3. How are customs and taxes issues handled?
4. How to trace my package status information?
We are encouraged to use the specific tracking link below according to your shipping method to trace your package status before contacting us.
5. When will I receive my order?
6. What is the RMA & returns procedure?
Please do not discard the mailing envelope and product packaging. Pictures of the proceeding items are needed when contacting us. Know more detail about Pickone's return policy from here